Velocity is seeking a motivated and experienced Operations Recruiter to join our Talent Acquisition team. In this role, you will be responsible for sourcing, attracting, and hiring top talent for our telecom operations positions, including field technicians, dispatch coordinators, network engineers, NOC specialists, and other critical roles that support our network infrastructure and service delivery. This position plays a key role in ensuring we maintain a strong, capable workforce to meet operational demands and deliver exceptional service to our customers.

This is a hybrid opportunity where you can work 1 to 2 days remotely. Must be able to work onsite at our Holland, OH office location.

Principal Duties and Responsibilities:

Partner with hiring managers to understand staffing needs, workforce planning, and role requirements across telecom operations.
Develop and execute targeted recruiting strategies to attract qualified candidates for technical, field-based, and operational roles.
Manage the full-cycle recruitment process, including sourcing, screening, interviewing, selection, and offer negotiation.
Build and maintain a strong pipeline of talent through proactive sourcing, networking, and ongoing outreach efforts.
Utilize applicant tracking systems (ATS) and recruiting tools to manage candidate flow and ensure an efficient, positive candidate experience.
Represent the company at job fairs, industry events, community events, and networking opportunities to strengthen employer branding.
Collaborate closely with HR and operations leadership to continuously improve recruiting processes, hiring quality, and overall talent acquisition outcomes.
Maintain accurate recruiting metrics and provide updates on hiring progress to stakeholders.

Qualifications, Experience and Education Required:

Minimum of 2 years of recruiting experience, preferably within operations, technical, or telecom related roles.
HS Diploma required.
Demonstrated success in sourcing and hiring for high-volume, hard-to-fill, and specialized positions.
Strong understanding of telecom operations roles and the technical skills required for success.
Excellent communication, organizational, and interpersonal skills.
Experience using ATS platforms and recruiting tools such as LinkedIn Recruiter, Indeed, or similar.
Ability to work independently, prioritize tasks, and manage multiple requisitions simultaneously in a fast-paced environment.

Preferred Qualifications

Experience recruiting for roles such as field technicians, network engineers, dispatch personnel, or NOC specialists.
Familiarity with telecom industry standards, workforce trends, and operations workflows.
Bilingual abilities are a plus.

Why you’ll love working at Velocity

We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.

As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.

Diversity and Inclusion

Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.

Our Values – Collaborative and Strong at the Core

Customer-obsessed
One team
Do the right thing
Let’s go!

Our Benefits

Medical, Dental, Vision
PTO & Paid Holidays
Paid Parental Leave
Paid Sick Time
401K – with Employer Match
Company provided Life Insurance, Short/Long-Term Disability
Supplemental Benefits Available

About Velocity MSC

Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.

Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

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