Development Operations Intern (Summer 2026)

Toledo Museum of Art

Toledo Museum of Art

Operations
Toledo, OH, USA
USD 15-15 / hour
Posted on Jan 23, 2026
Position: Development Operations Intern (Summer 2026)
Location: Toledo, OH
Job Id: 1021
# of Openings: 1

Job Title: Development Operations Intern
Department: Development
Reports to: Director of Development Operations
FLSA Status: Non-Exempt
Employment Status: Full-Time, Temporary
Availability: Summer 2026, June 01, 2026 – July 31, 2026
Schedule: 37.5 hours, Monday – Friday from 8:30am – 5:00pm
Hourly Compensation: $15.00
Deadline to Apply: February 25, 2026 at 12:00pm EST
WHO WE ARE: Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality of our collection, our innovative and extensive education programs, and our architecturally significant campus. Approximately 30,000 works of art represent American and European painting, the history of art in glass, ancient Greek, Roman, and Egyptian works, Asian and African art, medieval art, sculpture, decorative arts, graphic arts, and modern and contemporary art.

Thanks to the benevolence of its founders, as well as the continued support of its members, TMA remains a privately endowed, non-profit institution and opens its collection to the public, free of charge. TMA seeks to become the model art museum in the United States for its commitment to quality and its culture of belonging. This vision and the ways in which it is operationalized are established in the Museum’s Strategic Plan as well as its integrated Belonging Plan.
At the Toledo Museum of Art, we are dedicated to fulfilling our mission and our commitment to cultivating an organizational culture where every individual feels valued, inspired, respected, and empowered. We believe fostering such a culture requires everyone to work daily at positively enhancing the experience of our team members. We hope all interested in employment here will strive to elevate our mission and our culture!

AREAS OF INTEREST: Nonprofit fundraising, donor relations, and the behind-the-scenes nonprofit operations that make philanthropy successful.
SUMMARY: This on-site, 8-week internship offers a 2026 undergraduate junior or senior level student a unique opportunity to immerse themselves in the heart of an art museum’s Development department. The Development Operations Intern will play a meaningful role in advancing the museum’s mission by supporting fundraising efforts that help sustain exhibitions, educational programs, and community engagement initiatives. Working closely with Development staff, the intern will assist with donor stewardship and essential operational tasks that ensure smooth and effective development processes.
The primary focus of this role will be launching new stewardship touchpoints that celebrate milestone giving and strengthen donor connections. In addition, the intern will contribute to the daily work of donor data management, reporting, and gift processing, gaining firsthand experience with the behind-the-scenes systems that make meaningful philanthropy possible. Throughout the internship, the student will deepen their understanding of donor stewardship and development operations, learn best practices for data management and donor engagement, and contribute directly to initiatives that enhance donor satisfaction and retention, ultimately supporting the Museum’s ability to inspire and serve its community.
KEY ACCOUNTABILITIES:
  • Stewardship Program Development
    • Researches and recommends best practices for donor milestone recognition (e.g., first gift, cumulative giving levels, anniversaries).
    • Drafts and organizes stewardship templates and messaging for milestone touchpoints.
    • Assists in scheduling and tracking stewardship activities to ensure timely delivery.
  • Day-to-Day Development Operations Support
    • Updates and maintains donor records in the CRM system.
    • Assists with gift entry and acknowledgment processes.
    • Supports data cleanup projects to improve accuracy and efficiency.
    • Helps monitor sponsorship and donor benefit fulfillment.
    • Participates in team meetings and contributes ideas for improving donor experience.
  • Other duties as assigned or required.
RELATIONSHIPS: Reports to the Director of Development Operations and collaborates closely with the Development team members. Interacts with Museum donors and TMA Ambassadors. Interns may also have the opportunity to collaborate with Summer 2026 interns from other departments.
ELIGIBILITY: Actively enrolled undergraduate college students in the year 2026. A minimum of 2 years of an undergraduate program completed prior to the start of the internship.
This program is intended for students or early-career individuals who are not currently employed in a regular staff role.

EDUCATION AND EXPERIENCE:
  • Pursuing a degree in Nonprofit Management, Business, Marketing, Communications, Philanthropic Studies, Arts Administration, or a related field
  • Proficiency in using Microsoft Office Suite
  • Experience working with CRMs is a plus
  • Must have strong interpersonal, verbal and written communication skills
  • Strong problem-solving skills
  • Strong organizational skills with the ability to multi-task and manage multiple projects simultaneously while maintaining attention to detail
  • Ability to maintain confidentiality
  • Demonstrates a professional and friendly attitude

WORK ENVIRONMENT: Standard open concept office work environment shared with co-workers, with related phone, computer and printer noise; position requires the ability to operate a computer and other office productivity machinery, such as a copy machine, printer, and phone system; the person in this position may be required to communicate with other staff, the public, donors, or outside scholars and must be able to exchange accurate information in these situations.
APPLICATIONS ACCEPTED THROUGH FEBRUARY 25, 2026: Posting will be closed at 12:00pm EST on February 25, 2026. A receipt will be sent to your e-mail once your application has been fully submitted.
EXPECTED INTERVIEW TIMELINE: Interviews will take place in March 2026. Candidates selected to move forward in the process will receive an invitation through e-mail to interview.
SELECTION/OFFER TIMELINE: Offers will be made to final candidates in March 2026. Selected candidate will be required to pass a background check.

The Toledo Museum of Art provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Museum is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at jobs@toledomuseum.org or (567)-666-0387.


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