This position is responsible for the imaging and maintenance of Student Financial Aid forms and documents. Facilitates correspondence with students, parents, and agencies for documents that are incomplete or do not align with the request.

Minimum Qualifications:

Education/experience/licensing:
•High School Diploma with at least 3-5 years of practical experience with Microsoft Windows, Microsoft Word, Excel, and PowerPoint.
•Proven track record of a strong customer focus.
•Ability to work independently, handle large volumes of work, and multitask with frequent interruptions.
•Proficient in Microsoft Office (i.e., Excel, Word, Access).

Communication and other skills:
•Ability to present information in a clear and concise manner both in writing and verbally.
•Strong interpersonal skills and demonstrated ability to work collaboratively with cross-functional teams.
•Able to resolve complex problems and determine viable solutions.

Preferred Qualifications:

Conditions of Employment:

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

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