Services Supervisor - 497561



People & HR, Operations
Posted on Thursday, July 4, 2024

Title: Services Supervisor

Department Org: Food And Nutritional Svcs - 109760

Employee Classification: J1 - Salaried Full Time HSC

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift: 2

Start Time: 1130am End Time: 800pm

Posted Salary: Salary based on experience

Float: False

Rotate: True

On Call: False

Travel: False

Weekend/Holiday: True

Job Description:

Supervises, instructs and evaluates food and nutrition employees, in the preparation and service of meals for the patients, hospital staff, students and visitors. Supervises activities of work areas including kitchen, cafeterias, dishwashing room, and storeroom and cleaning procedures.

All employees must adhere to the following at all times:
• Employee is expected to adhere to UTMC Service Values including iCare standards at all times.
• Adheres to hospital policies and procedures as well as addresses patient safety, performance improvement, and quality of care issues. Two patient identifiers are used. Food is secured, stored, produced and held in a safe manner following HACCP procedures.
• Knowledgeable about patient safety and quality of care issues. Able to recognize safety issues in the department and handles incidents per institutional and/or departmental policies and procedures. If safety issues were identified; all issues were handled timely and appropriately.
• Department education and training focus has a direct impact on patient safety and reduces unsafe working conditions for employees. (For leaders only).
• Employee attends and follows all department specific safety education and training in an effort to create a safe work environment. Reports temperature variances on refrigerators and freezers. Rotates stock and discards out of date products. Observes employees for potential sources of infection. Reviews employee occurrence reporting for trends and takes corrective/preventative action.

Minimum Qualifications:

• Minimum of three years food service management at a managerial or supervisory level required, with a preference for experience in Healthcare operations.
• Must have a working knowledge of computers, food service equipment, sanitation and products.
• SERVE Certification preferred. Training will be provided to obtain certification within the first 6 months of employment. Must maintain certification.
• Associate degree in Food Management, or equivalent education in general management studies preferred. Must have High School diploma or equivalent.
• Requires full range of body motion, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. May require lifting up to 50 pounds or pushing carts.
Communication and other skills:
• Must be able to demonstrate customer service skills.
• Ability to read, write and communicate effectively.

Conditions of Employment:

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.