Toledo Region Jobs

Toledo Clinic's Gastroenterology Department, located on Woodley Rd in Toledo, is seeking a full-time Medical Receptionist to provide front office support in a busy medical office. The hours are Monday- Friday (8:00am - 5:00pm).

General Summary

Perform various clerical duties to support the operation of the office.

Works under the supervision of the Assistant Office Manager.

Essential Duties & Responsibilities

• Consistently arrives at work on time and adheres to regular work schedule.

• Answering phones - courteously and professionally.

• Scheduling appointments, lab tests, surgeries, etc.

• Verifying referrals and/or pre-certifications.

• Updating insurance information.

• Answering general patient questions.

• Taking messages accurately and relaying to appropriate personnel.

Other Essential Duties May Include but Are Not Limited To

• Collecting co-pays.

• Preparing and/or submitting charge tickets.

• Preparing and cleaning exam rooms.

• Sorting, filing and scanning patient charts.

• Confirm office appointments

• Call no shows and reschedule appointments.

• Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

• Consistently arrives at work in appropriate/professional attire.

• Completes all tasks within established time frame.

• Adheres to all clinic policies and procedures.

• Excellent communication, phone, and organizational skills.

• Computer skills helpful.

• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.

• Demonstrates adaptability to expanded roles.

Education:

• HS diploma or GED.

Preferred:

• Previous clerical experience in a Drs. office.