Toledo Clinic's Urology Department is seeking an experienced Medical Receptionist/Scheduler to provide front office support in a busy medical office. Ideal candidates will have previous experience in a medical office answering patient calls, scheduling patient appointments/testing, checking patients in and out, and have experience using an EMR system.

The hours for this position are M-F (8:30-5:00). The office is located in Bowling Green Ohio. Employee benefits are offered. No weekends or holidays!!

General Summary:
Perform various clerical duties to support the operation of the office.

Principal Duties & Responsibilities:

Answering phones - courteously and professionally.
Scheduling appointments, lab tests, surgeries, etc.
Verifying referrals and/or pre-certifications.
Updating insurance information.
Answering general patient questions.
Taking messages accurately and relaying to appropriate personnel.
Collecting co-pays.
Check patients in and check patient out. Schedule follow up testing as needed.
Preparing and cleaning exam rooms.
Sorting, filing and scanning patient charts.
Other duties as assigned.

Knowledge, Skills & Abilities Required:
Education:

HS diploma or GED.

Required:

Excellent communication, phone, and organizational skills required.
Computer skills helpful.
Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
Demonstrates adaptability to expanded roles.

Preferred:

Previous clerical experience in a medical office strongly preferred.
Medical related coursework.

Apply now

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