RADIOLOGY SCHEDULER (FLOAT) - FULL TIME

The Toledo Clinic

The Toledo Clinic

Toledo, OH, USA
Posted on Jul 26, 2024

This will be at our Holland Sylvania Location with the hours of M-F 8 am - 5 pm

General Summary:

The Radiology Float Scheduler is responsible for scheduling, rescheduling, and cancelling radiology appointments across all modalities/locations at The Toledo Clinic. Essential duties include providing excellent customer service and ensuring that all patients are scheduled on a timely basis and accurately within modality guidelines.

Principal Duties & Responsibilities:

Example of Essential Duties:

  1. Schedules testing for all radiology modalities.
  2. Completes all necessary consent forms with patients either in-person or over the phone.
  3. Answers calls and welcomes patients courteously and professionally.
  4. Ensures the complete and accurate documentation of patient demographics and insurance information in the EHR.
  5. Works as a team player to ensure each patient receives the best possible service.
  6. Collaborates with physician offices as needed.

Other Essential Duties May Include (but are not limited to):

  1. Assists with various clerical duties (phones, scanning, faxes)
  2. Types correspondences, memos and letters.
  3. Other duties as assigned.

Knowledge, Skills & Abilities:

Required:

  • Previous scheduling experience and mastery of each radiology modality scheduling guidelines.
  • Knowledge of insurance and medical terminology.
  • Strong communication and organizational skills.
  • Strong customer service skills.
  • Strong computer skills.
  • Excellent organizational skills and patience required.
  • Ability to multitask
  • Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
  • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
  • Demonstrates adaptability to expanded roles.

Education:

  • HS diploma or GED required.
  • Medical terminology coursework helpful.