Toledo Region Jobs

The ICT Shift Lead (Offshift) is a proximity based, technical operations role responsible for ensuring stable, uninterrupted ICT support during 2nd and 3rd shifts across Stellantis Assembly, Stamping, and Powertrain manufacturing operations. This role serves as the primary ICT point of contact during off-shift production hours, providing hands on support for shop floor systems, plant infrastructure, and production critical applications.

Reporting to the ICT Site Lead, the ICT Shift Lead ensures operational continuity outside standard business hours, acting as the on-site ICT lead for incidents, escalations, and recovery actions, and coordinating with central ICT, vendors, and dayshift teams as required.

This role requires consistent on‑site presence, off‑shift and weekend availability, and the ability to respond rapidly to production disruptions.

Key Responsibilities Include

• Site Leadership Backup/ Off‑Shift ICT Plant Operations Ownership: Act as the primary backup to the ICT Site Leader, assuming leadership responsibilities during their absence, including decision-making, prioritization, and escalation management.
• Team Coordination & Oversight: Support the management of ICT personnel, including full-time staff and contract workers, ensuring effective task delegation, performance monitoring, and professional development.
• IT Operations Support: Ensure uninterrupted ICT support for production systems, corporate applications, and plant infrastructure. Troubleshoot escalated technical issues and facilitate resolution.
• Shift & Activity Coordination: Maintain smooth operational continuity during shift transitions or site leader absence by documenting ongoing IT activities, projects, and incidents.
• Stakeholder Engagement: Serve as a point of contact for plant management, ICT support teams, and corporate ICT leadership when the site leader is unavailable. Communicate updates, coordinate activities, and ensure alignment with plant objectives.
• Project & Change Management: Support ICT-related projects, system upgrades, and process improvements under the guidance of the site leader. Facilitate change management and monitor progress. Support and lead initiatives for Digital Transformation Industry 4.0 and IoT.
• Compliance & Reporting: Adhere to ICT policies, corporate standards, and security protocols. Assist in preparing reports on ICT performance, incidents, and system availability as needed
  
  

Basic Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, MIS, IT Management, Business with IT concentration, or a related field.
• Minimum 5 years of experience in ICT or IT operations, preferably within a manufacturing environment.
• Proven ability to support and coordinate ICT teams, including working cooperatively with unionized employees (UAW, Unifor) and contract staff.
• Strong problem-solving and decision-making skills in high-pressure situations.
• Excellent communication and collaboration skills with all levels of plant personnel and corporate leadership.
• Experience supporting ICT projects, production systems, and plant ICT infrastructure is highly desirable.
• Demonstrated capability to act as a site ICT lead backup, maintaining operational continuity and supporting leadership in their absence.
  
  

Additional Competencies

• Strong organizational and multitasking abilities.
• Knowledge of manufacturing ICT systems and corporate applications.
• Commitment to proactive support and continuous improvement initiatives.
  
  

Our Benefits — Designed With You In Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We Help You Plan For The Future With

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you don’t contribute
  
  

Income Protection & Insurance Options

Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.

Company Vehicle Lease Program

Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community
  
  

And so much more!

When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.

EOE / Disability / Veteran