The Plant Quality Shift Lead is responsible to assure that process standards are applied in order to meet regulation/ISO requirements, customer satisfaction, and company standard. They report directly to the Quality Operations Manager. They lead a diverse team of salary and hourly Quality professionals integrating into the production and engineering processes while ensuring a solid partnership with manufacturing focusing on Quality processes and Customer Safety.
Additional Responsibilities Include But Are Not Limited To
- Assist in root cause, containment and corrective actions for all quality related issues
- Initiate investigations of quality concerns internally, at supplier locations and resulting from customer feedback and utilize data to drive issues to closure
- Achieve timely completion of containment corrective actions (Performance action notices)
- Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
- Provide technical liaison support between Engineering, Quality, Production and Product Design departments
- Represent the 'Voice of the Customer' to platform teams
- Establish, maintain documentation of processes and train utilizing Stellantis SPW tools
- Embrace and execute standardization of best practices that ensure quality products
- Document all non-conformance conditions found and identify and execute opportunities for process improvement
- Establish clean points and maintain acceptable quality standards
- Demonstrate a working knowledge of vehicle audit items
- Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
- Supervise the auditing of new production vehicles to validate quality or identify quality concerns
- Effective supervision of all employees as assigned
- Management of timesheets, performance evaluations, scheduling and time off approval for bargaining unit (UAW) employees
- Responsible for adherence to the Collective Bargaining Unit (UAW) contract provisions that affect area or employees under supervision
- Support the improvement of company-wide quality performance and achievement of quality and business metrics and best-in-class standing class standing
Basic Qualifications
- Bachelor's degree
- 5+ years of Automotive Quality experience, including involvement with management, hourly, or skilled personnel
- Strong experience in application of problem solving tools
- Strong oral and written communication skills
- Strong team building skills
- Self-directed and team oriented with demonstrated planning/problem solving skills
- Experience and working knowledge of computer systems and software
- Ability to work rotating shifts that include weekends and overtime as required
- Excellent organizational, interpersonal and communication (written and oral) skills
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
Preferred Qualifications
- Engineering or technical degree Vehicle audit/quality experience
- Demonstrated experience supervising hourly personnel in a manufacturing environment
- Demonstrated ability to coach/mentor/develop team members
- Previous experience working in a union environment
Our Benefits — Designed With You In Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We Help You Plan For The Future With
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.
Company Vehicle Lease Program
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
EOE / Disability / Veteran