Overview: The Corporate Account Administrative Assistant provides direct administrative support to Spartan Chemical's VP of Corporate Accounts, with additional responsibilities supporting the Healthcare and Hospitality account teams. The role keeps day-to-day operations running efficiently across correspondence, documentation, and client service for both areas. This role requires strong organizational skills, sound attention to detail, and the ability to manage competing priorities across multiple teams in a fast-paced corporate environment.
Key Responsibilities:
- Administrative Support: Provide comprehensive administrative support to the corporate account management team, including scheduling meetings, calls, managing calendars, and assisting with handling travel arrangements and customer site visits.
- Correspondence Management: Efficiently manage incoming and outgoing communications, including emails, phone calls, and mail. Prioritize and respond to inquiries in a timely and professional manner.
- Document Management: Maintain accurate and organized records, files, CRM, and documents related to corporate accounts. Ensure all documentation is up-to-date and easily accessible for reference.
- Data Entry and Analysis: Assist in entering and analyzing data related to corporate accounts, including sales figures, customer information, cross references, and market trends. Prepare reports, proposals, and presentations as required.
- Customer Service: Serve as an internal point of contact for specific corporate clients, addressing their inquiries, resolving issues, and ensuring their needs are met effectively. Maintain positive relationships with clients to enhance customer satisfaction.
- Collaboration: Collaborate closely with the Healthcare and Hospitality account teams, as well as other departments within the organization, including sales, marketing, and finance, to support the overall objectives of the corporate account management team.
- Project Assistance: Provide assistance with special projects and initiatives as assigned by the corporate account management team. Contribute to the successful execution of projects by completing tasks accurately and on time.
- RFP & Proposal Support: Assist with the preparation and coordination of Requests for Proposal (RFPs), gathering the data and documentation needed to support the bid process.
Qualifications:
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Proven experience in administrative support roles, preferably in a corporate setting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
- Attention to detail and accuracy in all tasks.
- Ability to work independently as well as part of a team.
- Adaptability and willingness to learn new skills and technologies.
- Prior experience in account management or customer service is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and advancement within the organization.
- Dynamic and inclusive work environment with a collaborative team culture.
Join the Spartan Team: If you are a detail-oriented individual with strong organizational skills and a passion for providing excellent administrative support, we invite you to apply for the Corporate Account Administrative Assistant job opportunity.