Toledo Region Jobs

Inside Account Manager

Location: Toledo, OH
Career Level: Career Launching Opportunity | Sales & Customer Service

Start Your Sales Career with Sofo Foods!

Are you a people person who enjoys building relationships, helping customers, and being part of a winning team? Ready to turn your customer service skills into a rewarding career in sales?

At Sofo Foods, our Inside Account Managers play an important role in supporting our customers and helping some of the area's best restaurants succeed. You'll work directly with restaurant customers and partner with experienced Outside Account Managers to manage accounts, process orders, and identify opportunities to grow sales.

No extensive sales experience? No problem! This is an excellent opportunity to learn the foodservice industry, develop your sales skills, and build a foundation for a successful career.

We provide hands-on training, ongoing professional development, and the support you need to grow. Our goal is to help prepare you for the next step in your career: becoming an Outside Account Manager!

What You'll Do

• Build Customer Relationships: Serve as a primary point of contact for customers, providing responsive, friendly, and exceptional service to meet their day-to-day needs.
• Grow Sales: Manage assigned customer accounts and identify opportunities to increase sales and strengthen customer relationships.
• Support Customer Success: Work closely with customers and our experienced sales team to ensure satisfaction and resolve questions or concerns.
• Process Orders: Accurately enter customer food orders into our sales order system.
• Learn and Grow: Participate in sales meetings and training sessions to stay informed about new products, services, and industry trends.
• Be a Team Player: Partner with Outside Account Managers to support their customers, strengthen accounts, and drive sales growth.

What We're Looking For

We're looking for someone who is motivated, organized, customer-focused, and excited to learn!

Successful candidates will bring:

• A bachelor's degree in Business, Marketing, Sales, or a related field is preferred.
• Previous customer service or inside sales experience is a plus.
• Restaurant or foodservice industry experience is helpful. Have you worked as a server, bartender, or in a restaurant while attending college? Those skills can translate into success in this role!
• The ability to take initiative, work independently, and contribute to a team.
• Strong multitasking, problem-solving, and organizational skills.
• Excellent written and verbal communication skills, with the ability to communicate professionally with customers and coworkers by phone and email.
• Computer proficiency, including email, spreadsheets, data entry, and the ability to learn sales software.
• A positive attitude, a strong work ethic, and a desire to succeed.

Why Join Sofo Foods?

We believe in investing in our people and helping our team members build rewarding careers. As an Inside Account Manager, you'll enjoy:

• Competitive hourly pay
• Team member discounts
• 401(k) plan and profit sharing
• Medical, prescription, dental, and life insurance
• Paid time off
• Ongoing training and professional development
• Opportunities for career advancement

Ready to Grow Your Career?

If you're looking for an opportunity to put your customer service skills to work, learn the business, and build a future in sales, we'd love to hear from you!

Join the Sofo Foods team and take the first step toward a rewarding career in foodservice sales!