Toledo Region Jobs

Summary/Objective
Greet all clients, processing transactions in accordance with bank policy and procedures. Provide prompt, efficient and accurate service while always maintaining a Gold Standard level of service.

Essential Duties & Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Process client transactions: handle checking/savings account deposits and withdrawals; process checks, miscellaneous payments, redeeming savings bonds, telephone transfers, cash advances and courier transactions.
2. Responsible for cash drawer always: handle all cash transactions; ensure all transactions are correct and accurate; make sure all drawers are secure and watched over; balance the cash drawer correctly with daily transactions.
3. Handle additional client banking questions: help when questions arise; direct clients to the appropriate areas; handle all client needs effectively and efficiently.
4. Client maintenance: order checks and deposit tickets; process client services requests, scan teller work and resolve issues with proof.
5. Stay engaged and productive during down time by proactively completing operational tasks, organizing workspaces, reviewing training materials, or supporting team members.