Operations Project Administrator

Signature Bank

Signature Bank

Operations
Toledo, OH, USA
Posted on Nov 23, 2024

Summary/Objective

The Operations Project Administrator will provide administrative support to the AVP of Project Management and assist other project managers as needed. This role will contribute to the overall success of projects and tasks across multiple business units, functions, and committees of the Bank, including but not limited to Third-Party Risk Management, Information Technology, Technology Committee, Security Council, and Business Continuity Management.

Essential Duties & Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Provide support with the overall Third-Party Risk Management process including assisting in collecting, organizing, reviewing and tracking documentation related to ongoing vendor monitoring and management reporting.
  2. Provide logistical and administrative support including the preparation of materials and follow-up tasks for several operational committees. This can include coordinating internal resources, scheduling meetings, preparing agendas, ensuring committee packets are prepared/published in a timely manner and documenting meeting minutes when required.
  3. Assist with administrative tasks across a variety of projects, including data entry, note taking, and ensuring project managers stay on track with timelines.
  4. Assist with the organization and tracking of several reoccurring tasks such as annual policy reviews, risk assessment reviews, vendor management tasks, etc.
  5. Monitor project timelines, deliverables, and deadlines, providing reminders and flagging potential delays or concerns.
  6. Act as a point of contact for internal and external stakeholders, coordinating communications.
  7. Organize and maintain project documentation, ensuring all files, reports, and records are easily accessible and secure.
  8. Handle potentially sensitive or confidential information with discretion, upholding the highest standards of privacy and integrity.

Competencies

  1. Gold Standard / Client Relations
  2. Accountability / Dependability / Reliability
  3. Integrity / Ethical Conduct
  4. Teamwork / Interpersonal Skills / Active Listening
  5. Job Knowledge / Job Responsibilities
  6. Accuracy / Thoroughness / Attention to Detail
  7. Technical Aptitude
  8. Professional Verbal & Written Communication
  9. Organizational Skills / Time Management
  10. Responsive and flexible to other duties as assigned on an intermittent or regular basis as needed.