Toledo Region Jobs

Company Description: Polaris Logistics Group, an Inc. 5000 company, leverages advanced technology and strong carrier communication to ensure freight arrives on time and as expected. Since 2013, the company has focused on creating exceptional value by identifying cost-effective supply chain solutions tailored to each customer’s needs. Polaris offers a wide range of services, including Dry Van, Temperature Controlled Reefers, LTL, Flatbed, Intermodal, and Expedited Freight. As a 3PL leader, Polaris combines strategic planning, innovative solutions, and consistent communication throughout the delivery process. The team operates with integrity and honesty, positioning Polaris as a trusted logistics partner that delivers “Technology When You Want It, People When You Need Us.”

Role Description: The Corporate Account Manager is a full-time, on-site role based in the Toledo, Ohio Metropolitan Area. This role is responsible for managing and growing relationships with corporate customers, serving as the primary point of contact for all logistics and freight needs. Day-to-day tasks include generally overseeing customers' business needs and maintaining clear communication with customers and carriers. The Corporate Account Manager will analyze account performance, identify opportunities to optimize supply chain solutions, and collaborate with internal teams to develop tailored service offerings. The role also involves preparing proposals, negotiating pricing and service agreements, resolving issues, and maintaining accurate documentation within internal systems. While the role deals with existing accounts, the candidate is expected to also bring in new business.

Qualifications:

• Account management and customer relationship skills, including experience handling corporate or key accounts and providing excellent service.
• Logistics and supply chain knowledge, preferably in 3PL environments, with familiarity in modes such as Dry Van, Reefer, LTL, Flatbed, Intermodal, and Expedited freight.
• Communication and negotiation skills, with the ability to present solutions, manage expectations, and resolve issues with professionalism.
• Analytical and problem-solving skills, including proficiency with data, KPIs, and reporting tools to evaluate account performance and identify improvements.
• Organizational and time-management skills, with the ability to prioritize multiple accounts, deadlines, and shipment activities in a fast-paced setting.
• Comfort using logistics and CRM software, along with general proficiency in MS Office or similar productivity tools.
• Ability to collaborate effectively with internal teams and external partners, demonstrating integrity, accountability, and a customer-focused mindset.
• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field is preferred.
• 3 years of equivalent relevant experience in logistics or account management.

Compensation:

• Compensation ranges between $80,000 to $120,000 in salary, depending on experience. Additionally, commissions are paid on existing business and new business. Commissions are unlimited and extend for 3 years for new customers. Amounts vary depending on performance, but commissions can range from $5000 to $50,000 or more per year.
• Polaris provides access to company health, dental, vision, disability, and retirement programs.