Toledo Region Jobs
Leverage our employer network to build your career in the Toledo Region.
Student Employee - Information Technology Services (IT Assistant)
Owens Community College
This job is no longer accepting applications
See open jobs at Owens Community College.See open jobs similar to "Student Employee - Information Technology Services (IT Assistant)" Toledo Region.IT
Toledo, OH, USA
Posted on Jul 24, 2024
Advertised Position Title:
Job Description:
Tasks may include, but are not limited to, the following:
• Work with Help Desk software, make customer calls, reset passwords and work with customers at the front counter.
• Gather and enter information regarding customer’s problem into the college’s Help Desk database in an accurate and informative manner.
• Assist the Help Desk staff.
• Interact with customers in a professional, efficient manner.
• Update documentation on the problem/resolution as needed.
• Receive and route Switchboard calls.
• Use IT related software.
• Setting up and cleaning classrooms, labs and kiosks.
• Assisting staff with the mounting and installation of A/V equipment.
• Cable managing.
• Receiving and transporting deliveries such as pallets of paper, hardware, toner and other miscellaneous items.
• Delivering and installing toner, paper and staples.
• Driving State provided vehicles.
• Tracking all tickets and tasks.
• Special projects and tasks as assigned.
• Coverage includes all college locations.
Union Position:
Job Classification:
Duty Days:
Work Schedule:
Grant Funded Position:
FLSA Status:
Pay Basis:
Hiring Range:
Retirement System:
This job is no longer accepting applications
See open jobs at Owens Community College.See open jobs similar to "Student Employee - Information Technology Services (IT Assistant)" Toledo Region.