Information Technology Project Coordinator

New Era Technology

New Era Technology

Administration, IT
Posted 6+ months ago

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions. New Era Technology provides a team-oriented culture, a positive environment filled with incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field. We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

Summary:

The main function of the Data Engineer is to develop, evaluate, test and maintain architectures and data solutions within our organization. The typical Data Engineer executes plans, policies, and practices that control, protect, deliver, and enhance the value of the organization’s data assets.

Project Coordinator II

Remote

6 Months

Testing Coordinator, Product Insights

We're looking for someone who is proactive, enthusiastic, has a strong work ethic, and can handle Client's fast-paced environment. Familiarity with QA testing, usability testing, software development, project management, product management, and/or i18n concepts is a preferred, as well as experience working in a tech company.

The Product Insights Programs team has the mission to ensure that products across our Family of Apps are running without issues in local conditions, to gather local insights from local people, and to execute on international growth opportunities. As a Testing Coordinator, you will work in setting up and running functional, payments, and usability tests, which enable product teams to easily gather insights from international markets. You will be an internal advocate for people worldwide ensuring our products feel local for people around the world.

It involves working with a wide range of teams and vendors to drive the development of products and features that work well in diverse environments and are locally relevant. The ideal candidate is able to facilitate our teams' best work by managing short- and long-term projects and initiatives, proactively anticipating project issues and resolving them, and removing barriers to doing great work. As a Testing Coordinator, you will be an expert in problem-solving and multitasking, while building long-term relationships with partner teams. This role requires project management experience, excellent communication skills, ability to manage complex logistics, and a highly organized approach.

Responsibilities

Manage functionality, payments, and usability tests end-to-end, in coordination with product teams (engineers, product managers, designers, and researchers), cross-functional partners (QA, the Internationalization team) and testing vendors

Track and move testing initiatives forward that have multiple stakeholders and many moving parts

Communicate issues related to staying on schedule and propose solutions to remedy the issue

Skills

Focus on Usability experience

2+ years of experience as a project manager, program manager, QA analyst, automation engineer, usability researcher, data analyst, or similar role working in tech

Track record of operating independently, being detail-oriented, and delivering results

Experience in a fast-paced environment that requires time management, task prioritization skills, ability to identify problems and work towards solutions

Ability to process and analyze data sets, and interpret them to make business decisions

Preferred Qualification

BA/BS in engineering, computer science, data science, psychology/sociology, related fields, or equivalent experience

Hands-on experience with i18n concepts and practices

Experience working with QA, usability research, product management, or working with product teams

Familiarity with the software development process

Knowledge of additional languages (other than English)

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.