Toledo Region Jobs

Full time only, Benefits Eligible

Every Saturday and Sunday Required

Typical Hours:

5:45am-2:15pm, 1:45pm-10:15pm or 9:45pm-6:15am

Location:

Multiple Locations

Performs a wide variety of access control, access guidance, administrative duties, and customer service for the department.

Essential Job Functions:

• Greets guests in a professional, welcoming, and friendly manner at elevator posts and metal detectors; directs them to requested locations. Relays any special needs or escorts requested by visitors.
• Supports access control by confirming proper credentials for individuals entering and exiting access-controlled areas.
• Verifies patient discharge paperwork when applicable.
• Issues badges to guests after determining requirements are met.
• Anticipates possible emergency or crisis situations; directs and performs efficiently, using sound judgment.
• Provides general administrative support to the department as needed.

Education Requirement:

High School diploma, required.

Certifications:

CPR required, IAHSS (basic certification) preferred (obtained through dept.) various other certifications as outlined and provided by the department and policy.

Skills:

• Requires attention to detail and excellent interpersonal skills to effectively interact with others.
• Ability to comprehend hospital and departmental policies and procedures, criminal statutes, and regulatory publications.
• Requires ability to prioritize tasks and maintain traffic flow in the lobby area.
• Proficiency with Microsoft Office.

Experience

Customer service experience required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Squat/kneel, Climb stairs/ladder, Flexing/extending of neck, Reaching above shoulder, Hand use: grasping, gripping, turning, Repetitive hand/arm use, Lifting / Carrying: 0-10 lbs, Standing, Walking

FREQUENTLY: Audible speech, Hearing acuity, Depth perception, Color vision, Peripheral vision, Seeing – Far/near, Problem solving, Decision Making, Interpreting Data

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"