Gift Shop Supervisor - Volunteers - St. Rita's Medical Center

Mercy Health
Mercy Health

People & HR, Operations

Lima, OH, USA

Posted on Jul 8, 2026

Bon Secours St. Francis Medical Center

Primary Function/General Purpose of Position

Responsible for overseeing all aspects of the opening and closing of the Gift Shop. Ensures that professional standards are maintained by all personnel.

Employment Qualifications

Education: High school or equivalent

Required Skills: Comparable work experience preferred.

Cash handling experience preferred.

Previous supervisory experience in a retail setting is preferred. Excellent customer service skills.

Essential Job Functions

Must be competent in all areas of day-to-day operations, including the opening and closing procedures. Familiar with all operations of the cash register, daily deposits, and cash fund handling procedures. Oversees the daily and sales reports making sure they are maintained and accurate. Assists with re-ordering and re-stocking of merchandise inventory. Assists customers with returns and enforces a no-exchange policy. Assists customers with questions by accommodating their needs and/or requests. Answers the telephone professionally and appropriately. Maintains knowledge of current trends and develops good working relationships with the vendors to assist Manager and/or Director. Assists with monitoring the delivery for accuracy and placing stock items in appropriate areas.

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com