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Health Unit Coordinator - Emergency Department - St. Anne Hospital
Mercy Health
Toledo, OH, USA
Posted on Apr 1, 2026
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
Health Unit Coordinator is responsible for coordinating communications, performing unit receptionist activities, and accountable for routine clerical activities in a nursing unit. The Unit Secretary often fulfills the role of the first interaction visitors and patient in the inpatient unit. The interaction between the Unit Secretary and other members is key to ensuring a safe, patient centered work environment.
Essential Job Functions
Ensure call lights and telephone are answered in timely. Responds to call lights and patient needs. Assists with meal tray delivering when necessary.
Answers phone calls and questions from patients/clients, visitors, volunteers, medical staff, and co-workers. Provides assistance, guidance, and direction to visitors, patients/families, employees and other departments as necessary.
Completes inpatient call backs as directed by management.
Performs checks to notify consulting physicians of inpatient consults as needed. Schedules discharge follow up appointments. Assists in recording traumas and codes within the facility.
Employment Qualifications:
Required Minimum Education:
High School Diploma or GED
Licensure/Certification Required:
BLS Required (Cincinnati (within 30 days)
Licensure/Certification Preferred:
Tiffin: STNA preferred
Other Knowledge, Skills and Abilities Required:
Proficient computer/typing skills.
Other Knowledge, Skills and Abilities Preferred:
Prefer at least 6 months previous medical experience or healthcare experience in a hospital or physician office setting. Competency in medical terminology.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com