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Service Line Coordinator - Cardiovascular - St. Vincent Medical Center
Mercy Health
Toledo, OH, USA
Posted on Mar 27, 2026
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
Summary of Primary Function/General Purpose of Position
The Service Line Coordinator advises, supports, assists, coordinates, collaborates on initiatives and plays a key role in furthering the broad agenda within the assigned Service Lines. Manages short-term and long-term priorities and represents the interests of the Service Lines through effective communication, coordination, and integration of objectives. Exercises a high degree of initiative and independent judgment, coordinates initiatives and plans strategies, applies practical solutions, and oversees multiple projects to ensure quality patient care and excellent customer service.
Essential Job Functions
Ability to plan, prioritize, and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
Under the direction of the Service Line Director, monitors department quality assurance; exercising initiative, judgment, discretion, and decision-making. Establish and maintain an effective working relationship with clinical and clerical staff, physicians, administrative staff and patients.
Coordinates/Supports the needs of the Hospitalists/Intensivists and the respective service line leaders.
Key contact for telephone system operational correspondence for the Service Line. Manages day to day staffing and issue resolution. Main point of contact for provider scheduling updates, changes and implementations.
Responsible for building, updating, and maintaining provider schedules, including interacting with Locum companies to coordinate confirmed shifts.
Kronos-daily responsibility for Kronos/time management for campus with updates and maintenance of work schedules in coordination with campus management.
May assist in the onboarding and orientation of new providers.
Designated ODH EDRS Clerk for EDRS Providers.
Performs other department-specific duties and other assignments as appropriate.
Employment Qualifications
Required Minimum Education: 4 year/ Bachelors Degree
Preferred Education: 4 year/ Bachelors Degree
Minimum Qualifications
Minimum Years and Type of Experience: Minimum 3 Years of Experience. Excellent project management and leadership skills with the ability to organize and communicate with diverse individuals and groups. Self-directed, critical analysis, and attention to detail with the ability to multi-task and work under tight deadlines.
Other Knowledge, Skills and Abilities Required: Proficient in software (Adobe DC, Microsoft Office, etc.) with ability to learn and implement new products as needed
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com