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Hylant
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The Opportunity:
Reporting to the Client Service Leader, the Client Service Manager (CSM) will consistently and effectively develop, enhance, and solidify relationships with the service team by providing exceptional service in accordance with Hylant standards. The CSM will provide a high level of quality support to the Client Executive (CE) and other Hylant service team members in the handling of the team accounts. They will continue to grow and develop insurance knowledge as well as professionalism to the highest level possible. Maintaining a high level of accuracy and a strong attention to detail are a must for success in this role.
Our Global Risk Management team provides full-service support to clients who are typically larger, growth oriented, and/or complex organizations that require a high level of service and support for all insurance needs. Ideal candidates will be located in the U.S. Midwest, near a Hylant office location working a hybrid schedule with travel (up to 25%).
Are You A Match?
The Client Service Manager is responsible to provide a consistent platform of service and support to identified clients, handling or directing all day-to-day service needs while interacting in a consultative and collaborative way, along with the Hylant team, to build out innovative solutions for the client going forward. This level of service should produce a positive experience for the clients and result in client retention and growth.
In This Role You Will Execute On:
Internal and External Client Support:
In This Role You'll Need:
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with 21 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
This job is no longer accepting applications
See open jobs at Hylant.See open jobs similar to "Client Service Manager - Global Risk Management" Toledo Region.