We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and welcome, each guest entering restaurant
Seating guests in restaurant as per specified rotation requirements
Maintaining proper seating and reservation documentation
Monitoring restaurant for table availability
Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
Assisting servers and bussers in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
Completing all assigned closing duties at end of shift
Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play

Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and welcome, each guest entering restaurant
Seating guests in restaurant as per specified rotation requirements
Maintaining proper seating and reservation documentation
Monitoring restaurant for table availability
Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
Assisting servers and bussers in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
Completing all assigned closing duties at end of shift
Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play

BRING US YOUR BEST.

High school diploma or equivalent
Previous customer service experience in a high-volume operation preferred
Read, write, speak and understand English
Able to work on a POS system
Able to count cash
Excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and tabletops
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
Able to tolerate noise and bright lights
Able to work at a fast pace in an often crowded/noisy environment
Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
Must maintain good posture and poise throughout shift
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as

High school diploma or equivalent
Previous customer service experience in a high-volume operation preferred
Read, write, speak and understand English
Able to work on a POS system
Able to count cash
Excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and tabletops
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
Able to tolerate noise and bright lights
Able to work at a fast pace in an often crowded/noisy environment
Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
Must maintain good posture and poise throughout shift
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as

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