Collections - LSR II

Directions Credit Union

Directions Credit Union

Toledo, OH, USA
Posted on Mar 13, 2026

🌟 Join Our Team as a Collections Specialist! 🌟

Are you ready to make a real impact while keeping things upbeat and professional? We’re looking for a Collections Specialist who’s not just great with numbers—but also with people!

💼 What You’ll Be Rocking:

You’ll be the go-to person for handling all things collections—from credit cards and loans to fraud and recovery accounts. You’ll review delinquent accounts, make strategic decisions, and connect with members to find solutions that work for everyone.

🚀 Your Mission Includes:

  • Owning the collections process with confidence and care.
  • Administering collection activities like a pro.
  • Building strong, respectful relationships with our members.
  • Collaborating with teammates to keep communication flowing.
  • Staying sharp on policies and procedures—because you’re a rule-following rockstar.

🎯 Why You’ll Love It Here:

  • You’ll be part of a team that values integrity, teamwork, and positive vibes.
  • Every day brings a new challenge—and a new opportunity to shine.
  • Your work helps members get back on track, and that’s something to feel good about!

Directions Credit Union is an Equal Opportunity Employer AA M/F/Vet/Disability or other characteristic protected under federal, state, or local law