APS Medical Billing, located in Toledo, OH, is looking for a motivated individual to join our IT team as a Computer Support Operator. This role is responsible for monitoring and ensuring correct operations of the iSeries computing systems and various network-based business applications. This individual also serves in the role of resolution coordinator.

Essential Duties and Responsibilities

Monitors performance of servers, hosts systems and network components for proper functions and availability to users
Utilizes monitoring tools to review system console messages, event logs, email alerts, etc.
Follows up on issues with the application development staff
Responds to error conditions on monitored systems and servers by entering message responses or operating system commands or performing other actions such as mounting storage media, etc.
Performs other duties as assigned

Qualification Requirements

Associate’s degree in a relevant field or equivalent combination of training and experience
Basic working knowledge of multiple computer systems operations – iSeries (AS/400) and Microsoft Windows-based PCs and servers
Proven, well-developed Analytical and Organizational Skills
Effective Business Communicator (Written & Verbal)

Benefits Package includes

Paid Time Off
Medical plan
Health Savings Account
Alight – Personal Health Care Advisor
Dental, Vision, Life Insurance, 401K
Paid holidays
EAP - Employee Assistance Program

We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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