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Computer Support Operator
APS Medical Billing
Customer Service
Toledo, OH, USA
USD 15-19 / hour
Posted 6+ months ago
Job Details
Description
Pay - $15.00 to $19.00 per hour
APS Medical Billing, located in Toledo, OH, is looking for a motivated individual to join our IT team as a Computer Support Operator. This role is responsible for monitoring and ensuring correct operations of the iSeries computing systems and various network-based business applications. This individual also serves in the role of resolution coordinator.
Essential Duties and Responsibilities
- Monitors performance of servers, hosts systems and network components for proper functions and availability to users
- Utilizes monitoring tools to review system console messages, event logs, email alerts, etc.
- Follows up on issues with the application development staff
- Responds to error conditions on monitored systems and servers by entering message responses or operating system commands or performing other actions such as mounting storage media, etc.
- Performs other duties as assigned
Qualification Requirements
- Associate’s degree in a relevant field or equivalent combination of training and experience
- Basic working knowledge of multiple computer systems operations – iSeries (AS/400) and Microsoft Windows-based PCs and servers
- Proven, well-developed Analytical and Organizational Skills
- Effective Business Communicator (Written & Verbal)
Benefits Package includes
- Paid Time Off
- Medical plan
- Health Savings Account
- Alight – Personal Health Care Advisor
- Dental, Vision, Life Insurance, 401K
- Paid holidays
- EAP - Employee Assistance Program
We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.